The fastest way to get feedback

Part 3: Remote free exploration

When you are testing a product idea or concept, it is important to find out if it is solving a problem that people actually want solved. Remote free exploration can show you where problems actually are, and prevents you from developing apps and websites that nobody needs.

In this one hour episode, Tomer and Steve run a remote free exploration session and show you how to observe how people currently solve real problems, without leaving you office. They also share tips and answer questions on what this methodology can uncover.


About the Speakers

Steve Krug
Author and Usability Consultant, Advanced Common Sense
Steve Krug (pronounced kroog) has been in the usability consulting "racket" for more than 25 years, long enough to meet tons of interesting people and do more than his share of presentations, keynotes, and workshops. But most people know him as the author of Don't Make Me Think: A Common Sense Approach to Web Usability and Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems.

Tomer Sharon
Sr. UX Researcher, Google and Author of Lean User Research and It's Our Research
Tomer Sharon is a Senior User Experience Researcher at Google Search in New York City. He is the author of Lean User Research for Product Development and It's Our Research: Getting stakeholder buy-in for user experience research projects. He founded and led The Israeli Chapter of the User Experience Professionals' Association and is a mentor at Google's LaunchPad program, a bootcamp for early-stage startups around the world. Tomer preaches and teaches user research at Treehouse and General Assembly and holds a master's degree in Human Factors in Information Design from Bentley University in Waltham, MA. He is @tsharon on Twitter.
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UserTesting: The fastest way to get feedback
©2015 UserTesting

With Steve Krug and Tomer Sharon