In the fourth episode of The Business is Human Webinar Series, we were joined by Cassandra Mally, Director, Customer Research and Cyndi Hosch, Sr. Researcher, Customer Experience at GoDaddy in conversation with Dipan Patel, Director of Solutions Consulting at UserTesting.
In this weekly series we meet thought leaders in a variety of roles and industries with one thing in a common - a passion for CX. These customer experience experts give us a glimpse into their working reality–and how they put the customer first to drive business impact.
Dipan enjoys helping people keep their customers at the center of product development decisions. Currently, he is Director of Solutions Consulting at UserTesting. With his deep user research and account management experience, he advises teams on remote research best practices.