Radical Innovation Through Human Insights
September 20, 2019
Friday
8:30AM to 10:30AM
A CX Breakfast Event

Hear From Your Peers and Join the Discussion!

Customer experience is driving radical change with how FinTech/FinServ organisations engage with and empathize with their customers.

Join UserTesting and industry-leading CX/UX professionals for breakfast. You'll hear their unique experiences, along with exclusive insights from a brand new UK financial services customer research study.

Following the study deep-dive, hear from a panel of industry leaders:

- Cameron MacQuarrie, Director 
  MacQuarrie Consulting LTD (Panel Host)

- Mary MacPherson, Digital Strategy & Transformation Leader
  Lloyds Banking Group

- Dave Ward, Founder & Creative Director

  CreateFuture

- Louis Granger, Senior Solutions Consultant

  UserTesting

- Esther Stringer, Managing Director

  Border Crossing UX

- Roan Lavery, Co-founder & Chief Product Officer
  FreeAgent


When:
Friday, September 20th, 8.30am - 10.30am 

Where: Whitespace, Norloch House, 36 King's Stables Road, Edinburgh, EH1 2EU


For dietary requirements, please contact Amy Kelly

Your panelists for this workshop are...

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Whitespace, Norloch House
36 Kings Stables Road, Edinburgh, EH1 2EU

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