G2's 2019 Fall Grid Report on User Research Software

The crowd has spoken

UserTesting is again named the only leader in G2's Fall 2019 Grid for User Research Software based on receiving the highest customer satisfaction score and having the largest market presence. 

Other key report details:

  • 95% of users rated UserTesting 4 – 5 stars
  • 90% of users believe UserTesting is headed in the right direction
  • 91% of users said they'd recommend UserTesting

Get the full report to help you quickly select the best User Research Software for your business based on peers' user experiences. Compare the latest technologies and review the market trend analysis to make sure you're purchasing the best-fit technology for your business's needs.


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