In this series, we'll be shining a spotlight on some of our UserTesting Illumi Award distinguished CX luminaries.
Take a break from your day to hear from T. Rowe Price's, Senior Manager, User Experience Research, Harsha Thayi, and UserTesting's Solutions Consultant, Brian Klopp. Harsha will be sharing how his role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.


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