In part four, episode one of the Espresso Webinar Series C-Suite and Founder Edition, our Director of EMEA Marketing, Amy Kelly, welcomes Peter Markey, Chief Marketing Officer at TSB Bank.

During this episode, we discuss how to drive customer empathy within your organisation and how the global pandemic is changing customers expectations of customer experience.

Peter Markey
Chief Marketing Officer
TSB

From 1st Feb, Pete Markey is Chief Marketing Officer for Boots where he is responsible for brand and marketing for the UK and ROI. Pete has held senior leadership roles at TSB, Aviva, the Post Office, RSA and MORE TH>N with his early career at Onetel, the AA and British Gas. He is an experienced Director, having worked across a range of disciplines including marketing, sales, e-business, customer experience, operations and strategy.

Pete has been awarded four prestigious Marketer of the Year awards and is a Fellow of the Marketing Society and the Chartered Institute of Marketing. In 2019, Pete was awarded the Diversity Ally award at the European Diversity Awards for his work as Exec Sponsor for the TSB LGBT network. Pete is a mentor for The Marketing Academy, OUTstanding and Solent University.
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