The Espresso Webinar Series is back!

 

Join us for a Coffee Break With European CX Leaders


Join the UserTesting EMEA team for Part Three of The Espresso Webinar series and meet CX and UX Leaders, from some of the fastest-growing and most innovative European businesses.

In Part One and Two we heard from companies that are adapting in today’s rapidly changing environment, scaling their research, capturing consumer insights, and delivering product development at speed, such as Skyscanner, Dominos, Culture Trip, and Trainline.

Join us for Part Three and hear exclusive advice, tips, and insights from senior Research, Product, and Design professionals across an array of industries and company sizes.

Register to join us live or to receive the recording to watch in your own time. Please note, each episode is 30 minutes long and we will have a live Q&A for the last 10 minutes.


WEBINAR CALENDAR


WHAT3WORDS - October 1st: 10.00 AM (BST)
Niki Forecast, Senior Product Designer

Join us to learn how to engage your entire organisation with genuine consumer insights and how to leverage these insights to build partnerships internally.

Niki is a Senior Product Designer at what3words, and has recently been leading their user research team. The what3words app is used throughout the world by an incredibly diverse audience; Niki is responsible for validating that this audience with its various different accessibility challenges can use the platform as seamlessly as possible.


TRUSSLE - Oct 8th - 10.00 AM (BST)
Anabella Volpi, Senior Product Designer
Alysia-Marie Annett, Content Designer

Join this episode to learn how to conduct research as a start-up and how the Trussle team incorporates the UserTesting platform to gain critical insights throughout their content and product design process.


OTHER UPCOMING EPISODES

TESCO BANK - Oct 15th - 10.00 AM (BST)
Andrew Dykes, Design Lead

DEEPL - Oct 22nd - 10.00 AM (BST)
Elena Borisova, Senior Product Designer

JAMES DODKINS - Oct 29th - 10.00 AM (BST)
CX Influencer


PREVIOUS EPISODES


Saswati Saha Mitra, Group Research Leader
WHATSAPP


In this episode, we discussed how to effectively influence internal stakeholders to increase investment in user research and how to build research teams from scratch. You can watch it here.


James Villacci, Associate Director, UX Research
HELLOFRESH

In this episode, we learn how to broaden the reach of research in your organisation, advocate the ROI of UX research to senior stakeholders, and also how to speak their language when communicating the value. You can watch it here
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