The Espresso Webinar Series is back!

 

Join us for a Coffee Break With European CX Leaders

Join the UserTesting EMEA team for Part 3 of The Espresso Webinar series and meet CX and UX Leaders, from some of the fastest-growing and most innovative European businesses.

We kicked off The Espresso Webinar Series back in April and since then we’ve heard from leaders that are adapting in today’s rapidly changing environment, scaling their research, capturing consumer insights, and delivering product development at speed, from companies such as Skyscanner, Dominos, Culture Trip, and Trainline.

Join this on-demand webinar series to hear exclusive advice, tips, and insights from senior Research, Product, and Design professionals across an array of industries and company sizes.

 

PREVIOUS EPISODES ON THE WEBINAR CALENDAR

Each episode is 30 minutes long.

 


WHATSAPP
Saswati Saha Mitra, Group Research Leader


In this episode, we discussed how to effectively influence internal stakeholders to increase investment in user research and how to build research teams from scratch. You can watch it here.

  

HELLOFRESH
James Villacci, Associate Director, UX Research


In this episode, we learn how to broaden the reach of research in your organisation, advocate the ROI of UX research to senior stakeholders, and also how to speak their language when communicating the value. You can watch it here

 

WHAT3WORDS 
Niki Forecast, Senior Product Designer


During this episode, we learn how to engage your entire organisation with genuine consumer insights and how to leverage these insights to build partnerships internally. You can watch it here.

 

TRUSSLE
Anabella Volpi, Senior Product Designer
Alysia-Marie Annett, Content Designer


During this episode, we learn how to conduct research as a start-up and how the Trussle team incorporates the UserTesting platform to gain critical insights throughout their content and product design process. You can watch it here.


TESCO BANK
Andrew Dykes, Lead UX Designer


During this episode, we learn all about how Tesco Bank’s design team conducts lean research and incorporates customer insights at all key design stages. You can watch it here


DEEPL
Elena Borisova, Senior Product Designer

During this webinar, we discover the power of balancing quantitative and qualitative research and how design culture can strongly influence decision making in your team. You can watch it here


JAMES DODKINS
UK’s No.1 CX Influencer

You can watch it here

 
RUTH D'ARCY-DANIEL
Oil and Gas Industry, UX Researcher

You can watch it here


MONZO
Katherine Vaughan, Senior User Researcher


In this episode, you'll learn how to get the most out of your participants during remote research interviews. Katherine shared insights on how to build connections with participants, set up interviews for success from the outset, and manage any challenges that arise during your research. You can watch it here.

smava GmbH 
Mel Hambarsoomian, Head of Design & Research


In this episode, you'll learn how to extend empathy for customers to stakeholders and founders while speaking their language to communicate effectively. You can watch it here

Xapo
Nick Spiller, Head of Product Design
Chloë Alper, Lead UX Researcher, and Product Strategist


In this episode, hear about starting a research function from scratch in a start-up organisation and how to effectively communicate the value of research to senior stakeholders.

You can watch it here

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