Healthcare Chatbot Diagnosis: Will consumers trust them with their health?
February 20th, 2019
Wednesday
11:00 AM to Noon
Pacific Time
Free

As consumers become more and more comfortable digitally sharing their personal information, accessing medical advice or information via an app may soon become the new normal.

To gauge consumers’ satisfaction with the experience of getting a medical diagnosis via a healthcare chatbot, assess the effectiveness of information provided and track consumer sentiments toward using these types of apps in the future, UserTesting ran a competitive benchmarking study of five healthcare chatbot apps: Ada, Mediktor, Your.MD, Symptomate, and HeathTap.

Jacob Smith, Sr. UX Researcher, will be presenting the findings from the competitive benchmarking study.

In this webinar you will:

  • Uncover best practices, common pain points, and gaps in the healthcare chatbot experience
  • Learn how people feel about chatbots and how their outlook changes after interacting with one

Your panelist for this webinar is:

Jacob Smith
Sr. UX Researcher
UserTesting



A location map when required...

SPUR
2nd Floor, 654 Mission Street San Francisco, CA 94105
(between 2nd and 3rd Streets)

Register for this webinar

or call us at 888-887-1882
(Monday-Friday, 8:30am-9pm ET)