In part five, episode seven of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Bruna Alves Maia, Lead of Global UX Research at Gympass.

In this webinar, we discuss how the voice of the customer helps build a business’ value proposition and how to execute global research at scale.

Bruna Alves Maia
Lead of Global UX Research
Gympass

Bruna Maia has worked with applied research in companies since 2013 and she’s currently leading the team of Global UX Research in Gympass, a Brazilian tech company operating in 10 countries with the mission of making wellbeing universal. She studied Human Sciences in college, followed by a specialisation in UX Research, and an MBA in Tech-Driven Leadership. When she’s not leading the Global UX research team, Bruna loves embroidery, video and trend hunting, and of course her cat, Charlotte.
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