To kick-start PART 3 of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Saswati Saha Mitra, Research Leader at WhatsApp.

During this episode, we discuss how to effectively influence internal stakeholders to increase investment in user research and building research teams from scratch.

Saswati Saha Mitra
Research Leader
WhatsApp

Saswati Saha Mitra is a Group Research Leader at WhatsApp Research. Her team is responsible for keeping users safe on the platform, designing the future of product policies, enabling Commerce experiences globally while making WhatsApp available on a wider array of platforms for their global user base.

Her passion for international product development results from conducting research in 35+ countries for some of the world's most innovative companies, including - Google, Uber, Vodafone, Intel, Nokia, Whirlpool and The Bill and Melinda Gates Foundation.

In her free time, Saswati mentors children of immigrant backgrounds for Family Action. She can also be found conducting UX for Startups courses at Campus London, writing about her experiences on Medium and reviewing books on her Instagram at @bookbuchboi.
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