In episode 7 of Part Two of The Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Eleonora Costamagna and Samuel Alvito, User Experience Researchers from TalkTalk.
During this episode, Eleonora and Samuel share their top advice on how to start a UX function from scratch and how they are using the UserTesting platform to help build their UX strategy at TalkTalk.
Eleanora Costamagna
UX Researcher
Talk Talk
With a background in software development and engineering and experience in both quantitative and qualitative research, Eleonora has a unique set of skills. She understands and combines the best of both worlds to help the business achieve their goals while meeting users’ needs. In her career, she has focused on managing large research projects and building effective teams in a range of industries including academia, public and private sector and in various fields spanning from medical and health research to telecommunications.
Samuel Alvito
UX Researcher
Talk Talk
Having studied Arts History and with a background in Customer Insights, Samuel started his journey in UX Research 3 year ago, at Booking.com. Now, Samuel is part of the UX Research team at TalkTalk, working across multiple product teams, making sure customer and business needs are met. He has a passion for helping people achieve their goals, developing skills, mentoring and supporting others.
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