In episode three of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Hayley Camille Morgan, Head of User Research at WorldRemit.

During this episode, we discuss how to apply empathy to research practices from the early stages and beyond.

Hayley Camille Morgan
Head of User Research
WorldRemit

Hayley is a Behavioural Scientist leading the research team at WorldRemit, the fintech creating faster, easier and lower-cost money transfers. Hayley has a background in the field of Psychology, her areas of expertise include cognitive science, behavioural design and data sciences. Hayley focuses on humanising the digital experience through customer understanding across all business levels, fuelling positive transformations with a long-lasting impact. Her passion for the craft stems from designing and building products within the digital space and applying scientific rigour to the process.
Michael Mace
VP, Market Strategy
WorldRemit

Mike is a 25-year veteran of the tech industry. He held marketing and strategy roles at Apple and Palm, co-founded two startups, and has also consulted for many tech industry companies.
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