As a product manager, you need customer feedback to inform your product decisions and help you establish a foolproof product strategy. The more insight you have from customers and prospects, the more fuel you have to drive informed decisions. But without effectively managing the influx of product feedback, you risk leading your roadmap—and product—astray.

Join our webinar and learn from our expert panel how to turn customer feedback from a firehose of ideas into your team’s most compelling asset. We’ll share specific strategies for leveraging feedback on your roadmap to build a product that not only solves real customer problems, but exceeds expectations.

In this webinar, you’ll learn:

  • Strategies for collecting customer feedback that supports your product initiatives
  • Best practices for incorporating customer feedback into your product roadmap
  • How to use customer feedback to defend your product roadmap decisions
Jim Semick
Co-founder and Chief Strategist

Jim Semick is the co-founder of ProductPlan. For over 15 years, he has helped validate and launch new B2B SaaS products that generate hundreds of millions of recurring revenue every year. Before ProductPlan, Jim was part of the founding team at AppFolio, and helped launch GoToMyPC, GoToMeeting, and GoToWebinar.
Annie Dunham
Director of Product

Annie Dunham is the Director of Product Management at ProductPlan. Annie has worked with product and engineering teams for the last 15 years to bring technology products to market. Prior to ProductPlan, she worked with teams at Elite Meetings, LogicMonitor, BlueCasa Communications, and Microsoft.
Brian Tran
Director of Product Management

Brian Tran is Director of Product at UserTesting. He leads the company’s flagship product, which helps organizations deliver the best customer experience powered by human insights. He has over 10 years of experience growing customer-centered product teams at early-stage startups as well as enterprise companies, and across multiple domains including healthcare, financial services, and B2B.

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