Introducing Live Conversation
September 14, 2017
Thursday
11:00 a.m. to Noon
Pacific Time
Free
Limited

Introducing Live Conversation: The fastest way to set up live interviews with customers

From product managers and marketers to UX designers and researchers, everyone loves the insights gained from live customer interviews. Live interviews enable two-way, interactive discussions with customers, allowing you to observe non-verbal cues and ask follow-up questions. However, they come with a host of challenges: they are difficult to recruit for and schedule, take a long time to complete, and can be very expensive.

That’s why UserTesting created Live Conversation—an integrated system that makes it fast and straightforward to conduct live interviews. In this webinar, Mike Mace from UserTesting will introduce Live Conversation and share ideas for gaining rich insights from live interviews.

You'll learn:

  • How Live Conversation enables companies to extract valuable human insights without the hassle of traditional customer interviews
  • How your team can effortlessly set up and run customer interviews using Live Conversation
  • Best practices for conducting a live interview that yields the most useful results
Mike Mace is VP of Product Marketing at UserTesting. A longtime veteran of Silicon Valley, he co-founded two software startups, worked as an executive at Apple and Palm, and consulted on strategy and product planning to many of the tech industry’s leading firms.

Your panelist for this webinar is...

Mike Mace
VP of Product Marketing at UserTesting
UserTesting
Jessica Munoz-Miller
Sr. UX Researcher
Nordstrom Rack | Hautelook

A location map when required...

SPUR
2nd Floor, 654 Mission Street San Francisco, CA 94105
(between 2nd and 3rd Streets)

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