Orchestrating Experiences
August 9th, 2018
Thursday
11:00 AM to Noon
Pacific Time
Free

Customer experiences are increasingly complicated with multiple channels, touch points, contexts, and moving parts all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? In this webinar and accompanying Q&A, you will learn emerging practices at the intersection of design strategy, design research, and service design that help organizations create products and services that deliver sustainable value.

We are excited to have guest speaker, Patrick Quattlebaum (PQ) joining us. Patrick is the co-founder and Chief Customer Officer at Harmonic Design. He’s passionate about bringing creativity and humanity to problem-solving. He is also the co-author of Orchestrating Experiences: Collaborative Design for Complexity. Joining Patrick, we have UserTesting’s own Director of Strategic Research Services, Lija Hogan. 

For a chance to win a copy of "Orchestrating Experiences":

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Your panelists for this webinar are...

Patrick Quattlebaum
Author
Rosenfeld Media
Lija Hogan
Director of Strategic Research Services
UserTesting

A location map when required...

SPUR
2nd Floor, 654 Mission Street San Francisco, CA 94105
(between 2nd and 3rd Streets)

Register for this webinar

or call us at 888-887-1882
(Monday-Friday, 8:30am-9pm ET)