Industry Report

State of the Industry: traditional banks vs. fintechs

A UserTesting HITs report

Scaling research for better CX

In this first installment of UserTesting's State of the Industry series, we look at the financial services industry, specifically, how traditional banks compare to fintechs, and what's keeping consumers loyal to one versus the other.

To learn more, download the one-page report today and learn how your business can benefit from these customer-centric insights from the UserTesting Human Insight Platform.

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