The fall edition of UserTesting’s pandemic tracking study identified several important trends for businesses. You’re invited to a free webinar describing the results and what they mean for organizations. In the discussion, led by UserTesting VP of Market Strategy Michael Mace, you’ll learn the following:
- How consumer fears are changing with regard to more than a dozen public activities, including shopping in stores, dating online, and working in an office
- Americans’ holiday plans, including family visits and shopping preferences
- An updated view of what needs to happen before consumers will be willing to go back to their pre-pandemic lifestyles
- The pandemic’s impact on Internet service needs
- Attitudes of college students and pandemic impacts on their education
- You’ll also learn how you can use user tests to gather strategic insights like this for your company
The presentation will include video comments from consumers and hard numerical data from a national survey. You’ll get a great foundation on what’s happening, why it’s happening, and how customers feel about it. Join us to exercise your empathy muscles and learn what your company can expect from a very unusual holiday season.
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