The Covid-19 pandemic has changed how we look at digital channels over the course of 2020. As humans, we’ve rapidly adapted to new ways of working, engaging, communicating, buying and selling. But in digital, how do we adapt our approach for these ever evolving trends in times of uncertainty, not just in the short term but as we head into ‘the new normal’ of a post pandemic world?
Amrit Bhachu, Solutions Consultant at UserTesting, and Chris Gibbins, The Chief Experience Officer at Creative CX, will take a deeper dive into this topic.
In this session you will learn how to:
- Harness qualitative and quantitative insights efficiently to optimise and innovate your CX
- Keep up with the ever-changing behaviours of users to deliver top experiences
We hope you enjoy it!
UserTesting + Creative CX
Creative CX is a Specialist Experimentation Consultancy helping organisations of all shapes and sizes to establish highly effective customer experience and experimentation programmes.
Your privacy is important to us. As this is a joint webinar presented by Creative CX and UserTesting, both parties (including affiliated companies) will have access to your registration information provided on this page. By providing this registration information, you agree to Creative CX and UserTesting using that information to contact you to provide information and marketing content about our products and services, including but not limited to, best practices, product feedback and research, product updates, event information, data stores, quizzes, and monthly newsletters. For more information on how personal data is handled by Creative CX and UserTesting, please see their respective Privacy Policies (https://www.usertesting.com/privacy-policy and https://www.creative-itc.com/privacy-policy/). If you have questions about either party’s use of the registration information, please engage the relevant party directly.